Privacy Policy

Privacy Policy


Privacy statement

We attach great importance to customer privacy. We will only collect your personal information in the following circumstances. Protecting your data is a matter of integrity, and we value your privacy. Therefore, we will only use your name and other information about you in accordance with this Privacy Policy. We will collect information from you only when and when necessary.


We will retain your information only as required by law or in connection with the collection.


You can browse this site without providing personal information. If you do not log in with your username and password, you will be browsing anonymously as you browse the site, and we will not be able to identify you.


We are very happy to hear your comments. If you have any comments or suggestions, please mail the relevant information to our address or email to cs@singsingbuy.com.


Alternatively, you can call +852 3956 3589 between 9:00 am and 5:30 pm.


Personal information collection

SINGSINGBUY will not sell, share or trade the personal information collected by customers on the internet. The personal data collected online is only disclosed for internal use within our corporate group. When creating a SingsingBUY account, the personal information we collect from you includes:

- Name

- delivery address

- email address

- telephone number

- Mobile number

- date of birth

- Sex


The personal data we collect will be used in part or in whole.

- Ship your purchased items at SingsingBUY

- Provides you with the latest news on shipping conditions and customer support

- To provide you with information about the product

- Process your order, or provide services and information on your request or through our website


In addition, we will use your information to manage your account; verify and conduct transactions related to your online payment; review the information downloaded from our website; and improve the layout and / or content of website pages and design the most suitable users Identify website browsers; Investigate demographics of site users; Send information about products or services that we think are useful or relevant to you if you indicate that you do not deny receiving them.


We may hand over your name and address to a third party (such as a courier company or supplier) to ship the item.


When you apply for an account with SingsingBuY, we will use your personal data and send you promotional and / or promotional materials from time to time. You may unsubscribe from our promotional materials at any time by using the unsubscribe feature in electronic promotional materials.


You must submit the correct and non-misleading information to us and you must ensure that the latest information is submitted. Please notify us if any changes are made.


We may retain your order information, but for security reasons, we can not directly retrieve the information. You can log in to your account and access order information. Here you can see the completed orders, the orders being processed and the information about the order to be sent. You can also manage your address data, bank information, and subscribed eNewsletters. It is your responsibility to ensure the confidentiality of your personal information and not to allow unauthorized third parties to access such information. Unless we make a mistake, we will not be responsible for any improper use of passwords.


update personal information

You can access your account at SingsingBUY and update your profile anytime.


Personal information security

SINGSINGBUY ensures that all information collected is safe and secure. We will protect your personal data in the following ways:

- Restricted access to personal information

- Maintain technological products to prevent unauthorized access to computer data

- When the information is not reserved for remembering green, we will destroy your personal information in case of security


Personal information disclosure

We do not share your personal information with other organizations except those related companies that provide SingsingBuY website delivery services and related third parties. In exceptional circumstances, SINGSINGBUY may be required to disclose personal data, for example, disclosing personal data where there is reason to believe it can help prevent threats to life or health or for law enforcement purposes.


If you believe that SINGSINGBUY is in violation of the privacy policy, please e-mail cs@singsingbuy.com and we will resolve the problem.



Computer data collection

When you browse SINGSINGBUY website, our server will automatically record your browser to send the information. Information includes:

- your computer's IP address

- browser category

- Browse the pages we visited before our website

- pages viewed within the SINGSINGBUY website

- the time of use on the above pages, the products and information searched on our site, the time and date of access, and other statistics.


The information collected will be used for analysis and evaluation to help improve this website and the services and products we provide.These data will not be used with other personal data.


Privacy Policy Changes

SINGSINGBUY reserves the right to change or change the privacy statement at any time. Any changes we make will be posted on our website.


Complaints about breaking the privacy rules

If you are dissatisfied with the way we handle customer privacy or complaints, please email us at cs@singsingbuy.com.

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